Every purchase made through our website is important to us, we value that and we want to ensure your shopping experience is cheerful.
The Returns policy is somewhere related to our product line policy. It is our effort to confirm that all the products sold on site are genuine and brand new. In case the product you received is 'Damaged', 'Defective' or 'Not as Description', we will serve you as per the Returns policy.
Returns are subject to our return policy. Returns are covered by the 10 Day Replacement Guarantee
-We ease the pickup process for you in case of returns. We prefer to pick up the return goods during delivery of replacement product (in case of replacement)
- In the case of out-of-delivery area, where return goods pick-up is not done through courier partner, then you can ship the same through other courier and the charges would be reimbursed (domestic consignments).
There are certain exceptions in T&C:
-Product is damaged due to misuse or Incidental damage due to malfunctioning of product; like innerwear, lingerie, socks and clothing freebies.
-Anything missing from the package you received including price tags, labels, original packing and accessories etc.
-Products with tampered or missing serial numbers.
-Made-to-order / tailor made apparels
-Return request is made after the specified time frame
Return Policy for Bulk Orders
All the bulk orders are executed with an implicit sampling. The order is processed only based on the approval of the samples. Once the samples are approved and executed the order, we will not be able to take the products back. The refund is considered only if the delivered goods are not as per the approved sample.